Storage for a house move
“What size unit would suit the contents of a two-bedroom home?”
There247 asks: Which branch, when do you need it, and are there any unusually large items? Sofie also confirms the caller’s name and callback number when a handoff is needed.
Captures: Caller name, branch, contents, large items, start date, expected duration and callback number.
Next step: Share the approved size guide as an estimate; the branch confirms suitability, stock and the final quote.
What your team could receive
Example SMS
Morgan Example needs storage at the North branch from next Monday for around three months for a two-bedroom home, including a large dining table. Callback: 021 XXX 0051. Share the approved size guide as an estimate; the branch confirms suitability, stock and the final quote.
Example email
Subject: Storage for a house move
Body: Morgan Example needs storage at the North branch from next Monday for around three months for a two-bedroom home, including a large dining table. Callback: 021 XXX 0051.
Follow-up: Share the approved size guide as an estimate; the branch confirms suitability, stock and the final quote.
Example warm introduction — if available
“Hi, this is Sofie from There247. I have Morgan Example on the line asking about storage at the North branch for a two-bedroom home and large dining table, from next Monday for around three months. Can I connect you now?”