Product tour
Your business rules.
Your team in control.
Follow the journey from business setup to a useful call summary. We help you configure the service during your assisted trial.
01
The information behind each answer
Services, opening hours, service areas and approved business information guide the conversation.
Product view
Software screenshot coming soon
02
A greeting and handoff that fit your business
Agree how Sofie introduces herself, who should receive enquiries and what happens if nobody is available.
Product view
Software screenshot coming soon
03
See recent calls in one place
Find recent conversations and open the captured enquiry details.
Product view
Software screenshot coming soon
04
Understand what the caller needs
Review the request and callback details so the right person can follow up.
Product view
Software screenshot coming soon
05
Get enquiries to the right place
Set the recipients for the notifications included in your plan, with our help during setup.
Product view
Software screenshot coming soon
Business knowledge
The knowledge behind the answers
Bring together approved service guides, product catalogues, branch information and policies. Keep time-sensitive details current so Sofie can explain what the information supports.
Product view
Software screenshot coming soon
See it with your own call scenarios
Bring a typical enquiry, a difficult question and a call that should reach a person. We will use them to test your setup together.
| Top |